At Adelaide Dental By Design, we dedicate significant time and resources to preparing for your appointment to ensure high-quality care. To help us maintain this standard, we require at least 48 hours’ notice for any appointment cancellations or changes. Late cancellations or missed appointments may incur a deposit or cancellation fee, depending on the type of appointment. We understand that unforeseen circumstances can occur and will assess each situation with empathy. Please note, cancellations must be made via phone call, SMS messages are not accepted.
Please click here to download our full Cancellation Policy.
At Adelaide Dental By Design, your privacy is important to us. We collect and manage personal information in line with the Privacy Act 1988 and the Australian Privacy Principles, ensuring all data is handled securely, lawfully, and transparently. The type of information we collect depends on your relationship with us and may include health and contact details. We only collect what is necessary to provide quality care, and you have rights to access, correct, or request the deletion of your personal information at any time. We never use or share your data without consent unless legally required.
Please click here to download our full Privacy Policy.
As a patient at Adelaide Dental By Design, you are entitled to care that is safe, respectful, and tailored to your needs. The Australian Charter of Healthcare Rights outlines what you can expect from us, including access to treatment, open communication, informed decision-making, and the protection of your privacy. We are committed to upholding these rights in every interaction, so you feel safe, respected, and empowered in your care.
Please click here to download the Australian Charter of Healthcare Rights.
If you have any questions about our policies or your rights as a patient, our team is here to help. Please don’t hesitate to call us on (08) 8223 6116.